Privacy Policy

1. Information We Collect

Personal Information

We collect information you provide directly to us, including:

• Name, email address, and phone number
• Account registration details
• Payment information (processed securely by our payment partners)
• Photos and text you upload for invitation creation
• Communication preferences and feedback

Automatically Collected Information

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, features used)
• Cookies and similar tracking technologies
• Location data (if you enable location services)

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: Create and customize invitations, process payments, provide customer support
• Communication: Send service updates, promotional offers, and respond to inquiries
• Improvement: Analyze usage patterns to enhance our services and user experience
• Security: Protect against fraud, unauthorized access, and other security threats
• Legal Compliance: Comply with applicable laws and regulations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our website and providing services. These providers have access to your information only to perform specific tasks and are obligated to protect your data.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Access controls and authentication measures
• Employee training on data protection

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website functionality and user experience

You can control cookie settings through your browser preferences, but disabling cookies may affect website functionality.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data to another service provider
• Opt-out: Unsubscribe from marketing communications

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specific retention periods include:

• Account information: Until account deletion or 3 years of inactivity
• Transaction records: 7 years for tax and legal compliance
• Usage data: 2 years for analytics and improvement purposes
• Marketing data: Until you opt-out or 2 years of inactivity

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. International Data Transfers

Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Certification schemes and codes of conduct

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our platform

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: privacy@invitation.org.in
• Phone: +91 9453322483
• Address: Road Subhash Nagar, Jhanjhari, Gonda, Uttar Pradesh - 271001